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    Privacy Policy Privab AB

    Privab AB (hereinafter “Privab”, “we”, “us”, or “our”) values the privacy of our business customers and partners. This privacy policy describes how we collect, use, and protect personal data when you interact with us via our website, order products or services, or otherwise collaborate with us.

    1. Data controller
    Privab AB is the data controller for all processing of personal data under this policy.

    We ensure that all processing is carried out in accordance with applicable data protection legislation.

    2. What data we process
    When you interact with us as a business, we may process information necessary for our cooperation, such as:

    • Contact information: Company details, name, address, phone number, email address
    • Payment information: Credit card details, bank account information, billing address, credit checks
    • Technical information: IP addresses, cookies, and other data collected through our website and digital services
    • Other information: Any information you voluntarily provide through customer surveys, claims, events, competitions, or when contacting customer service

    In addition to the information you provide or that we collect based on your purchases and use of our services, we may also collect personal data from third parties. This includes:

    1) Address information from public registers to ensure we have correct contact details.
    2) Creditworthiness information from credit agencies, banks, or data providers.

    We only process data that is necessary for each specific purpose.

    3. GDPR, purpose and legal basis
    We process personal data in order to:

    - Fulfil agreements with our business customers, such as deliveries, invoicing, and account administration
    - Ensure efficient customer service and support
    - Conduct analysis to improve our products, services, and website
    - Comply with legal requirements, such as accounting and documentation
    - Protect against fraud and other security risks
    - Send relevant information about products and services when consent has been given or when there is a legitimate interest in B2B communication

    All processing is carried out only to the extent necessary for each purpose.

    4. Data retention
    We retain personal data for as long as required to fulfil our obligations and legal requirements. Invoices and order information are stored in accordance with accounting laws, while contact details and support cases are retained as long as the business relationship continues or until the data needs to be updated or deleted.

    5. Sharing of data
    We only share personal data with trusted partners and suppliers when necessary to fulfil our obligations. This may include:

    • Shipping and payment providers
    • IT and operational service providers
    • Analytics and marketing services, only with consent

    All parties are bound by confidentiality and data processing agreements.

    6. Your rights
    As a contact person for a business account, you have the right to request information about the personal data we process about you, request corrections, restriction of processing, or deletion of data that is no longer necessary.
    You may also withdraw consent for marketing communication at any time.
    Contact us at info@privab.se to exercise your rights.

    7. Cookies and tracking technologies
    We use cookies to improve the user experience and ensure that our website functions properly. Cookies may be session based or persistent and are stored for different periods depending on their purpose. You can change or withdraw your consent at any time via the “Manage cookies” link in the footer or block cookies through your browser settings.

    8. Security
    Privab AB takes appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or alteration. This includes encryption, access controls, secure data transfer, and regular system monitoring.

    9. Changes to this privacy policy
    We may update this privacy policy to reflect changes in our practices or to comply with new legal requirements. The latest version is always available on our website. Any significant changes will be communicated to our customers.

    10. Contact information
    If you have any questions regarding this privacy policy or our processing of your personal data, please contact us:

    Privab AB
    Address: Tryckerigatan 1, 571 34 Nässjö
    Email: info@privab.se
    Phone: 0380-55 71 50

    Thank you for taking the time to read our privacy policy.